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Rapid Response Hub

If you have any queries or want to know what to do if you have COVID-19 symptoms, please contact us.

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Stop the spread

See our informative video for ways you can help.

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Novel Coronavirus (COVID-19)

Rapid Response Hub

If you would like any guidance on COVID-19 matters, whatever campus you are on, you are able to contact the Rapid Response hub via email on: or check out the Government COVID-19 website.

There is no longer a legal requirement for people with COVID-19 to self-isolate, however it is important that we continue to take steps to prevent the spread of infection. Not only is this important for controlling COVID 19, but it will also help us to reduce other types of infection, leading to a healthier place for everyone to study and work. With this in mind, we ask everyone to follow good public health practices:

  • If someone is unwell they should work/study from home where possible, or if unwell, rest and be absent
  • Reusable face coverings are recommended in shared indoor spaces
  • Remember to regularly wash your hands and use the available hand gel
  • Ventilate the spaces you're in by opening windows wherever possible
  • Vaccination clinics 整个夏天都将继续在OG视讯的溪川校区以及位于 Penryn. 重要的是完成COVID-19疫苗接种过程,以保护自己和他人. 

如果您认为您有资格进行免费的LFD或PCR测试,可以在 Government website. If you would like any further guidance, whatever campus you’re on, you are able to contact RRH via email on:

Please continue to inform us if you have tested positive using the below forms: 

Health and wellbeing


如果您由于下列任何原因不能工作,请遵循通常的流程 record this in iTrent

  • Sickness (any reason where you are unwell and unable to work as normal, including relating to coronavirus)
  • Emergency leave (e.g. childcare)

More information on sickness absence and pay arrangements can be found online.

If you have a specific concern or query about being absent from work please email:


如果您因新冠肺炎相关疾病无法参加讲座,您可以通过 iOG视讯 through the 'teaching and learning tools' tile. You should also speak to your tutor for advice on how to catch up on any missed classes.

If you hold a Tier 4/Student visa we will be able to monitor your engagement through your use of online learning materials, 因此,如果你不能亲自参加教学,不会对你的移民身份造成任何负面影响.


大学建议所有同事和学生在拥挤、封闭的共用室内空间戴口罩,在那里你可能会遇到平时不常见的人. Please continue to bring your reusable face covering with you when coming to campus. 

Please be aware if you are working in a NHS setting, some areas are now asking you to wear face-coverings when on site. Please check local requirements before you arrive. 

Most infections with COVID-19 resolve within the first 4 weeks. “Long COVID是一个非正式术语,通常用于描述急性感染COVID后继续或发展的体征和症状. Depending on how long you have ongoing symptoms for, it can be called one of 2 things:

  • Ongoing symptomatic COVID This is where your symptoms continue for more than 4 weeks. If your symptoms last for longer than 12 weeks, it will then be called;
  • covid - 19综合征是指你的持续症状持续超过12周,不能用任何其他疾病解释.

如果你对你的任何症状感到担忧,请联系你的全科医生——他们应该为你提供初步咨询,并提供他们认为你需要的任何进一步评估或护理. For more information on “Long COVID” then please visit the NHS dedicated guidance.  

OG视讯还为同事们提供了一个小课程,叫做:在工作场所应对长时间COVID. This course will be aimed at anyone who has an interest in the condition, including employees and line-managers. If you would be interested in this course, please register your interest here.

OG视讯专门的健康页面上,OG视讯为那些感到焦虑的同事和学生提供了一系列的支持. To find out more, please visit our websites:

Colleague Wellbeing

Student Wellbeing

Key information for colleagues

Information for managers around working on campus, can be found on our dedicated Guidance for Managers webpages. These are 不断根据政府的“与COVID生活”计划进行审查和更新,包括一个简单的十步指南. 

You can also refer to the full guidance for managers 有关如何准备和支持你的团队重返校园工作的更多信息, 在你工作的过程中,OG视讯为经理们提供了额外的支持.

Additional HR specific advice on COVID-19 can be found on the Coronavirus HR Support pages.


We have produced guidelines on holding meetings and booking spaces 在校园里的时候,随手贴一张海报,提醒你在校园里面对面开会时如何最好地预防感染. Meeting rooms guidance [PDF document]


所有计划接待任何访客的同事都有责任确保来访者在整个访问过程中理解并遵守OG视讯目前的大学惯例和程序. Please read our visitors policy here

Information for international travel 

如果您在海外旅行,可能需要在旅行前提供COVID-19 PCR检测阴性的证明. These are often called ‘fit to fly’ tests and should be undertaken by a Government approved provider. The testing requirements are set by the country you want to travel to, and sometimes the airline you’re flying with, so please ensure you understand these requirements before attempting to travel.

The rules for travelling out of the UK are different depending on where you are travelling, please check these regularly on the Government website and take the following steps: 

1. Check specific requirements and timeframes每个航空公司和国家会有不同的要求,建议你向你的航空公司和外国旅游建议网站查询具体的要求和测试时间表 

2. Arrange any COVID-19 tests you may need to enter the countries that you will travel to. You should consult the government approved suppliers list to obtain a test.  

3. Find out how you can use the NHS COVID Pass to prove your vaccination status aboard if required. 

如果您正在前往不同的国家或参加可能要求您提供COVID-19状态证明的活动,您可能会被要求提供NHS COVID-19通行证. If you need a pass for travel, 你要么需要完全接种英国认可的疫苗,要么在过去6个月内NHS PCR检测呈阳性(在你完成自我隔离并在测试后180天内可获得通行证).

There are two ways to get a NHS COVID pass, you can either download the NHS app or use the online NHS COVID pass service, but you must be registered with your GP and have a valid NHS number in order to do this.  Full details on requirements for the NHS COVID pass can be found online.  

Vaccinations taken outside of the UK 

If you have had any of your vaccinations outside of the UK but are now living in England, you may be able to book an appointment to have your international vaccination records added to your NHS vaccination record, as long as you have an NHS number. Once your records are complete, you can get an NHS COVID pass to use for travel. 你必须告知NHS你在其他国家接种的数量和类型,这样他们才能确保你的记录是正确的. 请不要为了获得英国国家医疗服务体系的COVID通行证而尝试额外接种疫苗,因为不要接种太多剂量的疫苗很重要.

For all UK & International travel, the requirements within the University Travel Policy must be followed before any arrangements are booked.

You can find the full process on what to do before you travel on our dedicated Staff travel pages. 

Coming to campus

以下详细的指导和措施将继续在OG视讯的校园内实施,直到进一步通知,OG视讯希望所有同事和学生继续遵守这些规定. If you are based in NHS or other premises, please follow the local rules for the building.

  • If someone is unwell they should work/study from home where possible, or if unwell, rest and be absent
  • Reusable face coverings are recommended in shared indoor spaces
  • Remember to regularly wash your hands and use the available hand gel
  • ventilate the spaces you're in by opening windows wherever possible
  • Vaccination clinics 整个夏天都将继续在OG视讯的溪川校区以及位于 Penryn. 重要的是完成COVID-19疫苗接种过程,以保护自己和他人. 

OG视讯知道每个人可能会以不同的方式受到COVID-19的影响,可能有些人比其他人更容易受到这种感染. 在进入校园之前,完成“COVID-19年龄个体脆弱性风险评估”并与直属经理分享您的“COVID-19年龄”可能是有用的.


» COVID-19 age and Personal Risk Assessment information

SafeZone is an online app that helps us to help you whilst on campus, if you request it. The app is available for all colleagues and students to download and sign into if they wish.

In the event of an emergency, we’ll be able to keep you updated, via text messages, should you need to be aware of any vital location-based information. Once installed if you press Emergency, Help or First aid, your location will be sent to relevant staff on campus and allows us to keep you updated, via text messages, and relevant information relating to your emergency.

To download the app please go to: and follow the instructions for your device. 你需要注册你的OG视讯的电子邮件地址,并检查应用程序的权限,使应用程序能够知道你的位置, by using the transmitting signals on your phone. You should also allow push notifications, to enable the University to communicate with you if you raise an emergency alert.

Colleagues can now also download SafeZone to their University laptop or PC desktop.  To do this, please search 'Software Centre' in the start bar; then search 'SafeZone' on the applications page; then click on the install button.  If you are logging in using the desktop application, please note "(DESKTOP)" before your room number when checking in.

You can read more information about the SafeZone app online.

Last updated 20 June 2022